Continuing story · Auditing Utah state agencies · all updates, newest first →
Audit follow-up finds child welfare intake changes put in place
Auditors checked three recommendations from a 2024 efficiency review of the Division of Child and Family Services and found all three implemented.
Based on reporting by Office of the Legislative Auditor General. Read the original story →
Continuing storyAuditing Utah state agencies
A legislative audit follow-up released in October found that the Utah Division of Child and Family Services has implemented all three recommendations from a December 2024 efficiency evaluation of its intake process. [1]
The division added flowcharts and definitions to guide intake workers, started job shadowing between intake workers and child protective services investigators, restored two oversight reports, expanded its online reporting form, and standardized quality assurance reviews. [1]
In fiscal year 2026, intake received about 15,000 referrals through the online form and 50,000 through its 24-hour hotline. Supervisors now review five phone and online interactions a month using yes-or-no criteria. [1]
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